Crisis Management in Your Organisation
For when something has gone very wrong in your organisation - teams are at rock bottom, a press worthy event has occurred and it all seems to be part of a bigger repeating picture.
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Whether it is a fractured team, a pattern of conflict they won't resolve, a major internal incident or engagement levels that are at rock bottom (including your own as leader). You need to understand why and move beyond this.
you need someone in the room who can safely hold you through this and help you move forward.
You don’t need…
A mediator who can help patch things up with a plaster but leave you bleeding underneath
A management training day or ‘awareness day’ that pretends to fix the screaming issue
Someone who will take sides or be drawn into the dynamic, write a report with recommendations and leave
Comfort or fawning
Someone who can walk into a difficult environment, feel the dynamic, understand the complexity and hold the space
A diagnosis to the internal symptomatic sickness
Skilled group facilitation that understands group dynamics, unconscious defences and the consultant’s role to create safe and real conversations
An independent, experienced professional with no agenda and an authority that holds the organisation to account
You need…
How I Do it
I combine my training in systems psychodynamics with 20+ years of real world HR, legal and leadership experience to bring both theory, authority and expertise to your organisation. I use:
Rapid immersion
Skilled Facilitation
Repair and Rebuild Techniques
To move quickly to understand your system, the history and the current dynamics at work. I immerse myself fully in the system, its unconscious drivers and you and your people and I find the issues that have led to the collapse.
I facilitate conversations that need to happen, safely, honestly and with a quiet authority that brings about understanding and self awareness.
Crisis containment isn’t just about fixing, it’s about finding the why and helping build something that stops it happening in the future.
Pricing is bespoke but starts at £3500 per project
What becomes possible when the right person intervenes?
When a team experiences a trauma, however incidental it may seem right up to a major incident it has far reaching consequences that never quite resolve and embed themselves in the fabric of your culture.
It also comes from something deep rooted that you can’t and will never see without expert help.
I can help you fix the scars and stop the issues happening again by helping you and your organisation understand themselves better and build something safe and resilient for the future.
Claudia’s work was instrumental in facilitating the growth and retention of a rapidly increasing workforce that grew from 3 to 50 people throughout the UK.
Her expertise and patience hugely benefitted the organisations as we grew from an entrepreneurial organisation to an organised and functional structure to support the growth ambitions of the Group CEO. Her warm and professional style increased levels of engagement which contributed to high levels of adoption in a short space of time
— MD of Fast Growth Technology SAAS business
This work is for people who:
Have the same problems returning repeatedly whatever you try to do to address them.
Have been through something organisationally traumatic and still carry the scars.
Have rock bottom engagement from your teams and feel the same sense of low morale as a leader.
Are a leader or senior leader who can see the system is cracked or broken and don’t know how to repair it.
Want someone expert, bold and kind who can help you navigate the system and the issues.
Are ready to look beyond the surface to the unconscious dynamics shaping your organisation.
This work is not for you if you:
Want someone to agree with you and validate what you have already decided.
Are looking for a quick fix before the next board meeting or staff event.
Think an away day or a quick training intervention will solve the issues.
Are not prepared to be part of the issue or be challenged on your place in the system.
Need long term dependent led consultancy - I work to empower you to move forward.
Claudia is a natural listener, to what is said and more importantly, that which is unsaid.
She created a safe environment allowing me to recognise my own potential and empowering me to navigate challenges. As I continue to grow more confident and role focused, I will continue to make use of the guidance Claudia provided on being willing to look at different approaches to reach goals both personally and professionally
—entrepreneur - 1:1 Coaching
Ready for answers?
If you’re ready to find out what’s really going on and move forward then let’s talk. Book your chat with me today.